Shipping policy

1. Delivery Timelines

- Standard Delivery: Orders are processed and delivered within 3 to 5 working days across Pakistan.

- Order Processing: Orders placed on Sundays or public holidays will be processed on the next business day.

2. Unforeseen Delays & Government Restrictions

While we strive to ensure timely delivery of all parcels, orders may occasionally face unexpected delays due to:

- Government-imposed restrictions, blockages, or lockdowns.

- Road closures, strikes, or severe weather conditions.

- Operational delays by local courier companies during festive seasons or sales.

In such rare situations, our team will actively track your shipment and keep you updated until it reaches your doorstep.

3. Order Verification & Cash on Delivery (COD)

- Cash on Delivery is available across Pakistan.

- Our customer support team may contact you via WhatsApp or Call to verify your details before dispatching your order.

4. Customer Support

For any questions regarding your parcel status, feel free to reach out to us:

- Email: fatimapurepretsclient179@gmail.com

- WhatsApp / Phone: +92 315 5043307